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Privacy

Privacy protection

 

Quaranta.eu does its best to protect the privacy and security of its customers and visitors to its site (in short, you). We at Quaranta.eu staff as customers, both of Quaranta.eu and other websites, understand perfectly and respect the importance of privacy. If you have questions about our privacy protection methods, send us an email at web@quaranta.eu.

For all our services, the data controller, or the company responsible for your privacy, is LILIANA QUARANTA SRL.

Navigation on the page

 How we use information about you
• Sharing information about you
• Commercial communications
• Display of online advertisements of Quaranta.eu
• Your information and non-European countries
• Management of personal information
• Your rights
• Changes to the protection of privacy
• Cookies
• How to contact us
 

How we use information about you

We use information about you in many different ways, depending on the type of information:

Name and contact details

        To send you the products you have purchased (without your data we will not be able to fulfill our obligations to you)
        To send service messages, such as updates on orders, via SMS, e-mail (in this way you will be updated about the status of your order and the delivery date)
        Sending information about new products and services via e-mail, sms (we will send these communications only if you give us your consent)
        For fraud prevention and detection
        Know what you and other customers like (we try to offer an offer that can meet your tastes and needs)
Payment information

        We do not store the security code / CVV of your card, do not worry
        For fraud prevention and detection
        To be able to accept payments and make refunds
 

 

Order history and saved products

The information of your purchases and the products saved in the cart for another time:

        To send you the products
        To provide assistance and support for the management of returns
        Know what you and other customers like (we try to offer an offer that can meet your tastes and needs)
Information on mobile or handset and use of our website

The information you provide us when you browse our site, including the IP address and the type of device and location and how you use our website and the app.

        Protection of our website (Prevent and detect fraud)
        Google Analytics (we use this Google form that collects the following types of personal data)
 

o Online identifier including cookies

o Internet protocol and device identification addresses

or customer identifiers

 

Account information you link to Quaranta.eu

The way we manage your Facebook account links.

        We want you to be able to access our website in the easiest and most convenient way possible by avoiding the manual creation of a specific account (in this way the navigation and usability of the site are more accessible).
        We want to provide you with product recommendations (so you can more easily identify the items that interest you)
 

You are not obliged to provide us with any of this personal information, but in some cases you may not be able to buy from the site. We respect your choices.

Furthermore, we communicate this information to third parties.

 

Communication of information concerning you

We do not sell, and we will not sell your personal data to third parties (including your name, residential address, e-mail address or telephone number). Our will is to be as transparent as possible towards our customers and we consider this aspect essential for achieving our goals.

However, in order to fulfill our obligations towards you and in compliance with the contract signed, we must communicate your data to the following categories of companies in order to be able to provide our services, as provided for in this statement.

Companies that operate to enable us to send you the products you have purchased, such as payment service providers, warehouses, packaging companies and order delivery.
Professional service providers, such as marketing agencies, advertising partners and host websites that work with us on our business
Credit Rating Agency, Law Enforcement and Fraud Prevention Agencies to Help Counter Fraudulent Activities
Companies approved by you, such as social media sites (if you choose to link your account to Quaranta.eu)

Commercial communications
If you have provided the authorization, we will send you commercial communications by e-mail or text message to let you know about our services and help you see and find our products.
What to do to stop receiving commercial communications from Quaranta.eu
You can choose not to receive commercial communications from Quaranta.eu at any time.
You can do it:
• By clicking on the "cancel" link present in all the emails of the newsletters
• Contacting Customer Support at web@quaranta.eu
At this point, we will update your profile to make sure you no longer receive commercial communications.
Quaranta.eu is a complex site made up of numerous interconnection services, so it may take a few days to update all systems and you may continue to receive communications while we process your request.

Visualization of online advertisements of Quaranta.eu
We also use online advertising to introduce you to our services and help you see and find our products.

Like many companies, we send you banners and advertisements of Quaranta.eu when you are on other websites and apps. We do this by using various digital marketing networks and exchanges, and we use a range of advertising technologies such as pixels and tags, cookies as well as specific services offered by some sites and social networks, such as the personalized Facebook audience.

The banners and advertisements you will view will be based on information we hold about you or your past use of Quaranta.eu (for example, your search history and the content you viewed on Quaranta.eu) or on banners and Quaranta.eu advertising on which you have previously clicked.

Your personal data
We will keep your personal data for as long as you are our customer. If you do not log in to your account for a period of three years, your data will be deleted from our system. Furthermore, if you no longer want to be a customer of ours, you can contact Customer Service (at web@quaranta.eu) and request that all your personal data in our possession be deleted or you can access the My account section and click on "Delete Account". If it is reasonably necessary or required to comply with legal and regulatory requirements, resolve disputes, prevent fraud and abuse, or ensure compliance with our Terms and Conditions of Use, we may retain some of your personal information, as provided, even after the closing your account or if you no longer need to keep them in order to provide services.

Your rights
You have many rights regarding your personal information:
• The right to be informed when your information is used
• The right to access your personal information in our possession (in the "My account" section you can view the information we hold by clicking on "Export Data")

• The right to request correction of inaccurate personal information in our possession (by sending an email to web@quaranta.eu)
• The right to request the deletion of your data or the interruption of their use or collection (in the "My account" section "GDPR Tools" by clicking on "Delete account")
• The right to interrupt the receipt of direct commercial communications and to revoke at any time the authorization to process the data for other types of activities for which it is necessary. (in the section "My account" "Customer details" removing the checkboxes in the appropriate boxes)
• The right to lodge a complaint with the person responsible for ensuring privacy (in the United Kingdom, the Information Commissioner's Office)
 
If you want to exercise your rights, if you have complaints or questions, contact us.

Changes to the protection of privacy
From time to time we can make changes to this page, so that it complies with our data processing methods.
In the event of significant changes, we will highlight them on the website and in other Quaranta.eu services or by other means of contact such as e-mail, so that you can examine these changes before continuing to use Quaranta.eu

Cookie
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