Fashion clothing and accessories men and women - Quaranta Boutique
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Shipping & Returns

As required by the laws governing trade, all Quaranta.eu shipments are accompanied by an official invoice declaring the value of individual items in euros.

For balance items, the invoice shows the discounted amounts.

National orders shipped with GLS (only for Italy) 

Free shipping in Italy
Delivery with standard gls: 1 - 2 working days

Europe:
Free shipping for amounts equivalent to or greater than 200 €
Shipment costs for purchases of less than 200 €: 25 €

Extra CEE:
Free shipping for higher purchases or equivalent to 500 euros.
Shipment costs for purchases of less than 500 euros. 40 euros

European Union countries
Delivery in 3-5 working days

CEE countries
Delivery in 3-7 business days

world
Please contact: customerservice@quaranta.eu

Useful information for shipments:
Orders are shipped from Liliana Quaranta srl (IT) ​​Monday to Friday, 9: 00-17: 30. Orders made during the weekend will be processed from the following Monday morning.

Available Items: Immediate Shipment

Orders of available items are shipped on the first working day following the order in which the order was made, upon confirmation of merchandise availability and bank verification for our new customers.
During the period of balances, promotions, events or national holidays, shipment may take longer.


DELIVERY OF THE ORDER
Shipment will be delivered to the courier from Monday to Friday before 17:00. Orders received after this time are shipped the next business day (Mon-Fri).
If for any reason the shipment fails to be successfully delivered to the address provided by the customer, the parcel may be returned to the sender at the expense of the customer himself.
These amounts will be deducted from any refund due to the customer.

All customers on order are required to accept all contractual terms and conditions.
Customers accepting this contract agree to accept the delivery of their parcel.
If for any reason the customer refuses delivery of the merchandise, the shipping costs will be deducted from the refund due to the customer which is the required mode.

Shipping Insurance:
Shipment is secured free of charge against theft and accidental damage. Once the shipment arrives at destination (or at the Italian border in the case of foreign shipment) the insurance loses its validity.

In the case of missing or damaged packages, for the insurance to be valid, it is obligatory for the customer to accept the shipment with reservation, mentioning the defects / deficiencies found on the documents. Otherwise the damage and loss will be borne by the customer that can not be refunded.

The goods are secured at the Italian border; Beyond this geographical boundary, the goods travel at the risk of the customer.

In case the customer accepts an expedition without returning the specific reservations the insurance will not be valid.

In the event that the customer requests an expedition with their own courier or is already in possession of an insurance policy no amount or discount may be required and deducted from the relevant order; The goods will travel at the customer's risk and danger.
If for any reason the shipment fails to be successfully delivered to the address provided by the customer, the parcel may be returned to the sender at the expense of the customer himself.
These amounts will be deducted from any refund due to the customer.

RETURNS
If for any reason the customer is not satisfied with their purchase, the items can be returned for size, credit store or refund within 10 days of the date of shipment.

Instructions for Returns
- the garments must have no sign of use and must have intact seal seal.
- before making the order you must be authorized by liliana quaranta srl who will issue a return merchandise authorization (rma) code.
- In order to obtain a return authorization, the customer must send an email to customerservice@quaranta.eu within 10 days of receipt of the goods, containing the codes of the items to be made or the order number in case of total return; Should be specified if a size, credit store or refund is required.
- upon receipt of the reseller's request, liliana quaranta srl will send to the customer the email containing the rma code and the instructions for the return.
- unauthorized shipments or reporting incorrect code will be rejected.

Costs for shipping expenses for return will not be refunded


For non-EEC countries any charge or import tax is the responsibility of the customer.
Redeeming refunds required for countries outside the European Union are not free of charge. Any tax and import charge is borne by the customer.


The customer can choose 3 types of compensation:
1) Change of Size: You can make a change only for a different size of the same item, if available. You can not change your head with a different item. There is only one free freight exchange for each authorized resale.

2) Refund:
Refunds will be processed as soon as you receive the receipt, verification and acceptance of the item you make.
Refunds will be made using the same payment method as the customer.

3) Store credit:
- can only be used once within 6 months of the delivery;
- can not be cumulated with other store credit;
- must be used entirely in an order of equal or higher value;

The return of the garment must arrive at the venue of Andrew via Queen Daisy, 104 76123 (bt), within 10 days of the written authorization given to the customer by the returned department.


TERMS AND CONDITIONS FOR RESOURCES
- The guarantee and protection seal on the items being returned must not be cut or broken. The garments must not have been worn, washed or altered and must not have any sign of use. The soles of the footwear must be in perfect condition and have no signs of any kind, the safety label / safety label attached to the soles and / or any part of the shoes shall not be removed, altered in color and shape.
- each item must be returned including all the original labels, packages and accessories received with the order.
- All footwear and accessories must be returned together with their original box, which is considered to be an integral part of the product and must not have been damaged and / or altered in any way, or used as a single outer packaging.
- Returns must be shipped within the box for quaranta.eu.
- In the event that the customer receives defective merchandise, or if there are errors in shipments by liliana quarnata srl, it is required to follow the above instructions. Liliana foranta srl ​​reserves the right to request photographic evidence before authorizing return for defective goods.
- bathing suits and intimate garments (bikini, slip, boxer etc.) must be tested on their personal lingerie. Returns of such items will be rejected and returned to the customer in case the transparent toilet protection label has been removed, or if the garments show signs of use.
- Liliana Quaranta srl ​​reserves the right to refuse unauthorized return or dispatch with courier other than the one indicated in the mail with the instructions on the return. However, acceptance of such returns shall be subject to a charge of 10% of the value of the returned goods.
- Liliana Quaranta srl ​​will not accept the returned goods if the return does not comply with all the terms and conditions set forth in the Return Policy. In these cases the merchandise will be returned to the sender at the original shipping address.

Articles like:
-Perfumes
-glasses
-cover
Accessory (jewelery)
-socks

IT IS NOT POSSIBLE TO RETURN

 

PRICES AND CURRENCY
Orders are billed in Euros and not in the requested currency or viewed by the customer.
Given the fluctuation of the different currencies, the final payment of online payment will reflect the real exchange between the euro and the customer's currency, including bank charges (the real exchange rate is never the one applied by banks on online transactions).

Quaranta.eu invites customers to contact their bank regarding exchange rates and bank fees.

Shipment is free; Customs duties may be included or excluded on the basis of the country of destination of goods. To check this point just select the merchandise destination nation and add at least one item, view the cart. In the cost summary it is shown whether the customs duties are included or excluded from the total price.
Local taxes and taxes applicable by the buyer's state are not included and are incurred by the customer.

For non-direct shipments to Italy, it is mandatory for the customer to inquire about any local extra charge for delivery of their order that is not included in the total order.